Frequently Asked Questions
HOW LONG DOES IT TAKE TO GET AN APPOINTMENT?
When you call our office, you are immediately given a time to have a phone consultation free of charge to help determine whether NSW is the clinic best suited to meet your needs or those of a loved one. Following this conversation, an intake appointment can be scheduled.
WHAT INSURANCE DOES NSW ACCEPT?
Providers at NSW participate in Medicare, No Fault, and Workers Compensation. We do not accept private insurance but will do our best to work with you and your insurance carrier to provide the proper paperwork you will need to be reimbursed. Also, if you need pre-authorization for treatment or an evaluation, we will fill out the appropriate forms that your insurance agency requires.
DOES EVERYONE WHO COMES TO NSW UNDERGO A NEUROPSYCHOLOGICAL EVALUATION?
Not everyone who comes to NSW undergoes a neuropsychological evaluation, but for many, this is where the answers to your questions begin. We believe the evaluation gives us the road map to best help you or a loved one throughout this journey.
AT WHAT AGE DOES NSW START TREATING PEOPLE?
We start treating children as young as six and work with people throughout the lifespan. With guidance, the brain is never too old to adapt!
DOES THE STAFF AT NSW COORDINATE CARE WITH OTHER DOCTORS AND PROVIDERS?
We try very hard to coordinate your care not only among the Neuropsychologists in the different treatment modalities in our office but also with caregivers outside our office. If you need us to consult with another doctor, etc., we will set up a time to speak to them and provide them with the information you desire us to share.
DOES NSW REFER OUT FOR OTHER TYPES OF TREATMENT NOT COVERED UNDER THE UMBRELLA OF NSW?
Yes, we are happy to refer you to other professionals within the community who can provide care not offered at NSW. If you are in existing treatment with other providers, we are happy to discuss the results with that person. We just require a Release of Information form be completed first.